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Patient Journey

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  3. Patient Journey

Patient Journey

Booking your surgical procedure

Booking your surgical procedure

  • During the consultation with your Medical Specialist, he or she will explain your procedure/surgery, complete the Consent Form with you, and advise the date of your procedure.
  • Your Medical Specialist will then complete an online Referral for Admission to Camden Surgical Hospital.
  • Following this you will receive a request via email from Camden Surgical Hospital, to complete an online Patient Admission Form. This form needs to be completed and returned to us 5-7 days prior to surgery. This allows us to confirm your admission details, medical history, and insurance details prior to your admission. 
  • The Patient Admission Form is in electronic format, so if you do not have access to a computer, tablet, or smart phone, please contact Camden Surgical Hospital for assistance via email or phone.

Email: reception@camdensurgicalhospital.com.au
Telephone: 02 9071 0090

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Before your surgery

Before your surgery

  • Our staff will contact you the day before your admission to provide information about when you need to arrive and your fasting requirements.
  • Please call us if you have not been contacted by 4 PM on this day. Phone: 02 9071 0090

 

Preparing for your surgery

Preparing for your surgery

  • If prior to your surgery there is a change in your condition or you develop a cold or other illness, please contact your Medical Specialist and our  Patient Journey Manager on 02 9071 0090. 
  • It is a requirement under Anaesthetic Guidelines ANZCA 8.314 that a responsible adult must be available to transport you home or accompany you if you need to use public transport.
  • Please shower or bathe on the morning of your surgery but do not apply any makeup, creams, hair spray, or gels.
  • Wear loose fitting comfortable clothing and flat soled slip-on shoes.
  • Bring a case for your glasses or contact lenses.
  • If you have diabetes, bring your medications/insulin pens, BGL record and any medical summaries you have.
Arriving at hospital

Arriving at hospital

  • On arrival our friendly reception staff will finalise your account and admission details.
  • A nurse will go through the details of your admission, and you will then be taken to our patient waiting area.
  • The Anaesthetist may meet you to ask about your medical history and explain the anaesthetic that you will be given.
  • After this, you will be taken to the operating theatre for your procedure.
  • Following your procedure you will be moved to the recovery area where you will be closely monitored until you are ready to be discharged. 
  • You will be offered refreshments during this period so if you have any special dietary requirements or allergies, please let our staff know before you come to hospital. 
At home after your surgery

At home after your surgery

  • After your operation, it is essential that you have a responsible adult to accompany you home and stay with you for 24 hours. 
  • Our nursing staff will provide you with your Medical Specialist’s post-operative instructions, and his or her contact details. 
  • Our nursing staff will also telephone you a few days after your discharge to enquire about your recovery.
  • Please adhere to all instructions provided by your Medical Specialist. Strict compliance to these post-operative instructions will help you to expedite your recovery time. 
  • If you are concerned about your well-being, are unable to control your pain, are nauseous, or are experiencing an abnormal reaction to your medication, please contact the hospital, your doctor or the nearest emergency department.
  • In the event of an emergency, please go to your nearest emergency department. In such an event always contact your surgeon.
Emergency Contact Details
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Patient Rights

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Patient Information Booklet

Get in touch

phone(02) 9071 0090

enquiries@camdensurgicalhospital.com.au

address

35 Hilder Street Elderslie NSW 2570

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